How do I make a deposit?
Once you are ready to play with real money, you will find that depositing at ZEN22 couldn't be easier. We accept all major payment methods including debit cards, VISA/Mastercard and many options such as Maybank, CIMB, Hong Leong, RHB, Public Bank and Ambank. You can find all the methods available for your country in the Deposit section of the Cashier. Availability depends on your country.
With our system, all your card information is stored securely and always on hand. This method facilitates payments with funds that have been transferred to your virtual wallet and when you select this banking option to manage your casino bankroll, you can also use all the cards you have linked to make deposits.
What is the minimum amount required for a deposit?
The minimum amount required is RM 30.
Please noted that any form of transaction/wager carried out is solely the player’s responsibility. Players are responsible for ensuring the personal information of the account. If the player suspects confidentiality of your personal account information, he/she should inform us immediately for a password reset.
Do I need to provide any proof of transaction for my deposit?
As part of our security procedure, we require proof of transaction upon any successful deposit transaction.
We check documents as quickly as possible, usually less than 5 minutes. It could take longer if extra verification is needed, so if you haven't heard from us within 24 hours, please contact customer support.
What if my deposit is not made on time?
If you have not made a deposit on time, you are first required to process the transaction as soon as possible to avoid any inconvenience. If you have any enquiries, kindly seek clarification from any of our customer support representatives who are available round the clock to assist you.